Abc77 Privacy Policy — Data Protection & Security of Your Information

1 Information We Collect

Abc77 collects several categories of information from our members. This is necessary for us to deliver quality services that are secure and compliant with applicable legal requirements.

a) Information You Provide Directly:

• Full name, date of birth, and gender upon account registration.
• Email address, mobile phone number and residential address.
• Username and password (stored in encrypted form).
• Identity verification documents (MyKad, passport) for the KYC process.
• Payment method details such as bank account numbers or e-wallet information.
• Any other information you provide when communicating with our support team.

b) Automatically Collected Information:

• IP address, device type, operating system and web browser version.
• General location data based on IP address (country and city).
• Game activity records, login dates and times, and session duration.
• Transaction data including deposit amounts, withdrawals and wagering records.
• Cookie data and similar tracking technologies (see Section 5).

2 How We Use Your Data

Abc77 uses collected information solely for legitimate and necessary purposes. We do not use your data for any purpose unrelated to the delivery of our platform services.

If you have previously given consent to receive marketing communications from abc77, you may withdraw that consent at any time by contacting our support team.

3 Information Sharing

Abc77 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, there are specific situations where we may need to share your information with trusted parties:

• Payment Service Providers: Required transaction information is shared with payment processors FPX, Touch 'n Go eWallet, GrabPay, and the relevant banks solely to facilitate your financial transactions.
• Game Providers: Minimum technical data is shared with game software providers such as PG Soft, Habanero and Playtech for technical maintenance and game verification purposes.
• Regulatory Authority: abc77 will disclose information when required by law, court order, or an official request from the relevant authorities.
• Anti-Fraud Agency: In cases of suspected fraud or money laundering, relevant information may be shared with authorised investigative agencies.

All third parties receiving information from abc77 are bound by strict confidentiality agreements and are prohibited from using that data for any purpose other than what has been authorised.

4 Data Security

Abc77 implements comprehensive technical and organizational security measures to protect members' personal information from unauthorized access, alteration, disclosure, or accidental destruction.

Key security measures we have implemented include:

• 256-bit SSL/TLS data encryption for all communications between your device and abc77 servers.
• Passwords are stored using a one-way hashing algorithm (bcrypt) — no one, including our staff, can read your password in its original form.
• Two-factor authentication (2FA) is available for all member accounts as an additional layer of protection.
• 24/7 security monitoring with an automated intrusion detection system.
• Regular security audits by independent cybersecurity teams.
• Access to member data is granted only to staff who require it for their duties, and is subject to strict access controls.

While abc77 takes all reasonable steps to protect your data, no system is completely foolproof. You also play an important role in keeping your account secure by using a strong password and not sharing your login details with others.

5 Cookies & Tracking Technologies

Abc77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform for service improvement purposes.
• Functional Cookies: Saves your preferences such as language and display settings to provide a more personalised experience.
• Marketing Cookies: Used to display relevant promotions and offers. You can disable this type of cookie through your browser settings.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the abc77 platform and your gaming experience.

6 Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding your personal data that abc77 is committed to respecting and facilitating:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted, subject to our legal record-keeping obligations.
• Right to Restriction of Processing: You can request that we restrict how we use your data in certain circumstances.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time, although this does not affect the validity of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the abc77 customer support team via Live Chat. We will process your request within 14 business days.

7 Data Retention & Deletion

Abc77 retains members' personal data for as long as your account is active or as long as needed to provide services to you. Following account closure, we will retain certain data for the period required under Malaysian law.

• Financial transaction records: retained for a minimum of 7 years in accordance with tax and anti-money laundering legal requirements.
• KYC documents and identity verification records: retained for 5 years after account closure.
• Customer support communication logs: retained for 3 years.
• Analytics data and cookies: deleted or anonymised within 13 months.

Once the specified retention period has ended, abc77 will securely delete or anonymise your personal data so that it can no longer be associated with you.

8 Children's Privacy

Abc77 is a gaming platform strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from anyone under the age of 18.

If we find that a person under the age of 18 has registered an account on our platform, we will immediately close the account and delete all associated personal data without any refund of deposits that may have been made.

If you believe that someone under the age of 18 has used our platform, please notify our support team immediately via Live Chat.

9 Links to Other Sites

The abc77 website may contain links to third-party websites or services in certain contexts. abc77 is not responsible for the privacy practices or content of those websites.

We encourage you to read the Privacy Policy of every website you visit. This Privacy Policy applies solely to the abc77 platform and does not cover any third-party websites or services.

10 Privacy Policy Amendments

Abc77 reserves the right to modify this Privacy Policy at any time to reflect changes in our service practices, legal requirements, or technological developments. Members will be notified of any significant changes via email or in-platform notifications.

The date of the latest update will always be noted at the top of this page. Your continued use of the abc77 platform after any amendments have been made constitutes your acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how abc77 handles your personal data, please contact our team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the abc77 platform.
• Email: [email protected] (response within 1–2 business days)

We are committed to addressing every privacy-related enquiry thoroughly and in a timely manner. Your trust is abc77's top priority.